Returns & Shipping

 

Returns

Please be aware that due to the intimate nature of these products returns can not be accepted. If there any problems with your orders that may call for them to be replaced, please contact contact@bellanoirbrand.com withing 24 hours with proof and a brief explanation of why you are requesting the item to be replaced. Once what is submitted has been reviewed, we ensure you we will contact you within 48-72 hours with a response. 

Shipping

Bella Noir ships domestically within the U.S and now also to Canada. As the company expands we ensure that we will begin to make our products more accessible internationally. We thank you for your understanding and patience.

Orders are normally shipped out 5-10 days after the order is placed, you will be notified if a product you have ordered is on back order and therefore the ship out time is set to potentially take longer than usual. If a product ordered is being requested before the usual ship out time please feel free to email contact@bellanoirbrand.com, we can not promise we will be able to honor the request but we will try our best accommodate your needs. Thank you xoxo